Terms of Service

Welcome to BalanceMotion House. These Terms of Service govern your use of our nutrition planning services and website. By accessing or using our services, you agree to be bound by these terms and our Privacy Policy.

Acceptance of Terms

By registering for our services, submitting information through our website, or engaging with our nutritionists, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

We reserve the right to modify these terms at any time. Changes will be effective when posted on our website, and your continued use of our services constitutes acceptance of the modified terms. We recommend reviewing these terms periodically for any updates.

Description of Services

BalanceMotion House provides personalized nutrition planning services designed specifically for adults aged 55 and older. Our services include meal planning, nutritional guidance, recipe recommendations, and ongoing support from certified nutrition professionals.

Our services are intended for general wellness purposes and are not meant to diagnose, treat, cure, or prevent any disease or medical condition. We strongly recommend consulting with your healthcare provider before making significant dietary changes, especially if you have existing medical conditions or take medications.

All meal plans and recommendations are based on the information you provide during consultations and assessments. The effectiveness of our programs depends on your adherence to the recommendations and individual factors that may vary from person to person.

User Responsibilities

You are responsible for providing accurate and complete information about your health status, dietary preferences, allergies, and any relevant medical conditions. Failure to provide accurate information may result in inappropriate recommendations and could potentially affect your health and safety.

You agree to use our services only for their intended purpose and in accordance with these terms. You will not attempt to reverse engineer, modify, or interfere with our services or systems, nor will you use our services for any illegal or unauthorized purposes.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.

Payment and Billing

Payment for our services is due according to the billing schedule associated with your selected plan. We accept various payment methods and use secure payment processing systems to protect your financial information.

Monthly subscriptions are billed in advance and will automatically renew unless you cancel before the next billing cycle. You may cancel your subscription at any time through your account settings or by contacting our customer service team.

All fees are non-refundable except where required by law or as specifically stated in our refund policy. Price changes will be communicated in advance, and you may cancel your subscription if you do not agree to the new pricing.

Intellectual Property

All content provided through our services, including meal plans, recipes, educational materials, and nutritional guidance, is proprietary to BalanceMotion House and protected by intellectual property laws. You receive a limited license to use this content for your personal, non-commercial purposes only.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission. This includes sharing meal plans with others, posting our content on public platforms, or using our materials for commercial purposes.

Disclaimers and Limitations

Our services are provided on an "as is" basis without warranties of any kind, either express or implied. We do not guarantee that our services will meet your specific needs, be error-free, or produce particular health outcomes.

We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services. This includes but is not limited to health complications, dietary reactions, or any other adverse effects that may result from following our recommendations.

Our liability is limited to the amount you have paid for our services in the twelve months preceding any claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

Privacy and Data Protection

Your privacy is important to us, and we are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these terms by reference, explains how we collect, use, and safeguard your data.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. This includes health and dietary information necessary to provide personalized nutrition recommendations.

Termination

Either party may terminate this agreement at any time. You may cancel your subscription and stop using our services at any time through your account settings or by contacting us directly.

We reserve the right to suspend or terminate your access to our services if you violate these terms, provide false information, or engage in behavior that we determine to be harmful to our business or other users.

Upon termination, your right to use our services will cease immediately, though certain provisions of these terms will survive termination, including intellectual property rights, disclaimers, and limitation of liability clauses.

Governing Law and Disputes

These terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration rather than court proceedings.

Before initiating any formal dispute resolution, we encourage you to contact us directly to attempt to resolve any issues. We are committed to working with our users to address concerns fairly and promptly.